Enjoy safe & secure online shopping with the new prepaid internet shopping card MourselCard®.

We accept MourselCard® to refill your account.


Frequently Asked Questions

What is Signature?

Signature is the identifier of your emails sent. A signature contains the "Name" and "Email address" that appears on your sent emails, and the Opt Out statement.

Can I subscribe and send Emails if I don't have a company?

Sure. Anyone can subscribe and start sending EMails. All you need is a valid email address to send you an activation email code.

To how many recipients can I send the same email?

You can send the same email many times and to different recipients each time. You can select recipients from your address book, single contacts or groups.

I don't have a contact list, and I want to advertise my products. What are my options?

Based on our daily updated database, we are able to handle any marketing campaign in Lebanon, and in the other Arab countries. We have emails databases for each Arab country.
For more information please contact us.

I did not get my activation code, why?

If you did not receive an activation code from us, please check if your e-mail is active and search in your inbox or spam files. If you still haven't received your validation code, please contact us.

I cannot remember my Username or Password, what should I do?

Just click on Forgot Password under the user-name and password tabs and follow the instructions.

How do I purchase credits?

Click on the Registration form and fill in the required fields. SMS credits can be bought using our secure credit card ordering system. Payments can be made through VISA, MasterCard, Transfer, Cash and through Moursel Cards.

Is there an expiration date for the credits I purchased?

There is no expiry date for MourselMailer credits. You can purchase as many credits as you want and top-up your account without any risk of losing any credit over time.

Can I have more than one Signature?

Sure, you can request additional signatures. They have to be activated by MourselMailer administration before start using them.

N.B. If you didn't find your answer, please feel free to send us your question.


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